How Relocation Companies Are Embracing Tech
While some might contend the practice of getting an employee relocated from one state to another or even one city to another is largely a matter of science in the modern era, others can make a compelling case that it is also a fine art. Few corporate objectives involve more disparate departments than moving an employee. There are tax considerations, real estate transactions, payroll issues, compliance issues, vehicle rentals, air and ground transportation, telecommunications and human resources and of course, a massive commitment to information technology resources.
Like all other complex problems, businesses are approaching relocating employees with an eye towards reducing costs, increasing efficiency and finding ways to involve technology to reduce wasted effort. The good news for these companies is that modern technologies offer many different options that can be incorporated into a foundation of better results and fewer risks.
What used to be a process driven by massive paper forms that had to match the layout of an associated database table is now little more than a digital conversation. Granted, one party to these conversations is an electronic chatbot designed to walk a person through an interview and get key information, but the results are far less prone to error or fatigue. People like to have conversations. They don’t really like filling out forms.
One of the most important features of chatbot technology is its ability to follow-up. The answers to a general question, for example, can trigger a much deeper series of questions. This impromptu question line can gather information much more easily than static forms and questionnaires.
Telepresence is essentially a television channel for an audience of one. In the real estate market, it is showing a home in one state to buyers in many states. Imagine replacing a home visit with a remote teleconference. What could be saved? Airfare, hotels, rental cars, missed work, insurance and time are all either reduced or eliminated. What would normally only afford a chance to visit a single home can now be a tour of several. One relocation agent can now give multiple quotes in a single afternoon without ever leaving the office.
Buyers can now seek out multiple quotes easily, and because of this, they might get better prices. Reduced financial stress makes for better employees, which saves the company money in the long term. This is one of the easiest and most practical ways for technology to dramatically improve modern corporate relocation.
Showing someone what might be vs. what already is used to be a big challenge. The age-old concept of the furniture showroom was one of the most expensive examples. That is until it became possible to use mobile phone cameras as lenses that can place virtual objects into images of the real world.
How does this affect relocation? Imagine not having to write six pages of instructions for the movers and offering them images of each room instead? That saves time, effort and expense and the technology to make it happen have been available for years.
Mobile Apps and Software
From a financial standpoint, relocating an employee can be a convoluted and chaotic problem. Every state and municipality has different tax laws and the process of moving itself can be significantly stressful. Especially, if the employee has a family. Filling out paperwork, monitoring the loading and unloading of their possessions, hoping that their items are delivered on time. It’s a disaster waiting to happen. Now, however, the software has been developed to simplify and streamline the entire process.
Applications like the Tracker software from Suddath moving company allow the customer to have the entire process of receiving a quote, tracking their belongings, and monitoring the move done digitally and all in one place. Greatly alleviating the stress associated with relocating.
Society is still coming to grips with what we’ve invented in just the last ten years. It will take time, but increasingly, we are able to conduct incredibly complex business transactions without additional cost or effort.